Scoopie AdventuresHendersonville and Asheville

Scoopie Adventures policies

Payment, Cancellation, and Rescheduling

These rules apply to Scoopie Adventures party requests and confirmed events.

Last updated September 20, 2026

Party price

The package costs $399 for 1 to 10 children. Each additional child costs $35, up to a maximum of 20 children.

The $399 minimum remains the same for parties with fewer than 10 children. The price for 20 children is $749.

Prices are before applicable sales tax. Tax is based on the party venue and shown separately before you pay.

Request review and date approval

Sending the form does not confirm a party date. We review the request before collecting money.

Only one confirmed party may be held on a calendar date.

Parties more than seven days away

A $100 nonrefundable deposit confirms an approved date. The remaining balance is due seven days before the party.

We review the final guest count and send the balance payment request.

Sales tax is added to each payment. The $100 deposit counts toward the party price before tax.

Parties seven days away or sooner

The full party price is due when we approve the request. Payment must be completed before the date is confirmed.

Guest count changes

Guest increases after the deposit cost $35 for each child above the first 10.

Every increase depends on available prizes and the 20-child limit. A request is not approved until we confirm it.

Cancellation and refunds

Seven or more days before the party

For new requests from September 19, 2026, the $100 deposit is not refundable if you cancel. Cancel seven or more days before the party for a refund of payments above that deposit.

Less than seven days before the party

Payments are not refundable. The family may move the party once to an available date within 90 days.

If Scoopie Adventures cancels

Scoopie Adventures will refund the full amount paid.

Earlier bookings keep the cancellation terms already agreed. Contact us if you need a copy of your terms.

You may transfer the retained deposit once to an available date within 90 days. Amounts already refunded do not count toward the new party.

One-time reschedule

A reschedule may be used once and the new date must be within 90 days of the reschedule request.

The new date must be available and remains subject to the one-party-per-day rule. A second reschedule is not permitted under this policy.

Questions about a payment

Include your party request reference when you contact Scoopie Adventures. Do not send card numbers by email or text.