Privacy

Information we collect

When an adult sends a party request, we collect the contact and event details needed to review it.

• Adult name, email, phone number, and preferred contact method
• Requested date, time, alternate date, city, and venue type
• Guest count, age group, optional party colors, scoop theme, and general notes
• Optional participation preferences and prize material or scent concerns
• The venue address after the date is approved
• Payment amount, status, provider, refund status, and transaction reference

The first request does not ask for a diagnosis, medical history, child photo, child’s full name, or exact home address.

Scoop orders

Browsing and changing a scoop selection do not place an order. When you submit the order form, we collect adult contact details, your selection, and shipping or delivery information.

Local delivery addresses are checked before payment. USPS addresses are collected at Stripe checkout and saved for shipping.

Order records may include tracking, a private video link, payment totals, and email status. We use these details to prepare, deliver, and support your purchase.

Copy my selection copies the summary to your device’s clipboard only when you choose it.

How we use information

We use information to review party requests, contact adults, plan activities, collect payment, and provide parties and scoop orders. We also use it to arrange delivery, share purchased video links, and keep required business records.

Participation details stay in the protected dashboard and are not included in routine parent or admin email messages.

Services that help run the website

We use service providers to host the website, store protected records, send email, and process payments.

• Vercel hosts the website and server functions.
• Supabase stores party and scoop order records and provides admin sign-in.
• Resend delivers party, order, and payment email.
• Stripe processes card payments. Scoopie Adventures does not store full card numbers.
• USPS receives the shipping details needed to deliver mailed orders.
• Google Drive stores purchased scoop-reveal videos, which we share through private downloadable links.
• Google Analytics receives basic website activity only after the visitor accepts analytics.

These providers handle information under their own privacy and security terms.

Analytics choice

Google Analytics does not load until you choose Accept Analytics. Accept and Decline are both available, and you can change the choice from Cookie Settings in the footer.

We do not send contact details, party dates, addresses, participation needs, or payment identifiers to Google Analytics.

How long we keep records

Scoopie Adventures uses a manual deletion process. The private dashboard reminds the owners to review old unbooked requests and records for past parties.

When personal information is removed, names, contact details, addresses, participation notes, prize notes, and private notes are cleared. Payment amount, provider, refund status, and transaction references may remain for accounting.

Completed or closed scoop orders are reviewed manually too. Removing dashboard details does not automatically remove records held by payment, email, shipping, or video providers.

Children’s privacy

The request form is for parents, guardians, and event organizers age 18 or older. Children do not create accounts, and the first request should not include a child’s full name or photograph.

Security

Party and order records in our dashboard are limited to approved admins, and payment card details are handled by Stripe. No internet service can promise complete security, so please share only what we need for your party or order.

Your choices

You may ask to review, correct, or remove personal details associated with a party request, scoop order, delivery, or private video link.

• Email: contact@scoopieadventures.com
• Text Us

  Prefer to call? 828-866-5153

For website access questions, visit the accessibility contact page.

Policy updates

We may update this policy when our services or legal duties change. The latest update date appears at the top of this page.